{"id":198,"date":"2026-10-06T02:10:49","date_gmt":"2026-10-06T02:10:49","guid":{"rendered":"https:\/\/10mile.com\/member\/help\/"},"modified":"2026-10-06T02:10:51","modified_gmt":"2026-10-06T02:10:51","slug":"help","status":"publish","type":"page","link":"https:\/\/10mile.com\/member\/help\/","title":{"rendered":"help"},"content":{"rendered":"\t\t\t\t<style>\n\t\t\t.tenmile-help-center {\n\t\t\t\tmax-width: 680px;\n\t\t\t\tcolor: #eaf6ff;\n\t\t\t\tfont-family: Manrope, sans-serif;\n\t\t\t}\n\t\t\t.tenmile-help-search {\n\t\t\t\twidth: 100%;\n\t\t\t\tbox-sizing: border-box;\n\t\t\t\tbackground: #10161f;\n\t\t\t\tcolor: #eaf6ff;\n\t\t\t\tborder: 1px solid rgba(41,182,246,.45);\n\t\t\t\tborder-radius: 10px;\n\t\t\t\tpadding: 11px 14px;\n\t\t\t\tfont-size: 15px;\n\t\t\t\tmargin-bottom: 20px;\n\t\t\t}\n\t\t\t.tenmile-help-search::placeholder { color: #6c8aa3; }\n\t\t\t.tenmile-help-section { margin-bottom: 18px; }\n\t\t\t.tenmile-help-section-title {\n\t\t\t\tfont-size: 15px;\n\t\t\t\tfont-weight: 700;\n\t\t\t\tcolor: #6cd0ff;\n\t\t\t\ttext-transform: uppercase;\n\t\t\t\tletter-spacing: .5px;\n\t\t\t\tmargin: 0 0 8px;\n\t\t\t}\n\t\t\t.tenmile-help-article {\n\t\t\t\tborder: 1px solid rgba(41,182,246,.3);\n\t\t\t\tborder-radius: 10px;\n\t\t\t\tmargin-bottom: 8px;\n\t\t\t\toverflow: hidden;\n\t\t\t}\n\t\t\t.tenmile-help-article summary {\n\t\t\t\tpadding: 12px 16px;\n\t\t\t\tcursor: pointer;\n\t\t\t\tfont-weight: 600;\n\t\t\t\tfont-size: 14px;\n\t\t\t\tlist-style: none;\n\t\t\t}\n\t\t\t.tenmile-help-article summary::-webkit-details-marker { display: none; }\n\t\t\t.tenmile-help-article summary::after {\n\t\t\t\tcontent: '+';\n\t\t\t\tfloat: right;\n\t\t\t\tcolor: #29b6f6;\n\t\t\t}\n\t\t\t.tenmile-help-article[open] summary::after { content: '\\2212'; }\n\t\t\t.tenmile-help-article summary:hover { background: rgba(41,182,246,.08); }\n\t\t\t.tenmile-help-article-body {\n\t\t\t\tpadding: 0 16px 16px;\n\t\t\t\tfont-size: 13px;\n\t\t\t\tcolor: #9fd2f2;\n\t\t\t\tline-height: 1.6;\n\t\t\t}\n\t\t\t.tenmile-help-empty { opacity: .7; font-size: 14px; }\n\t\t<\/style>\n\t\t\n\t\t<div class=\"tenmile-help-center\" id=\"tenmile-help-1\">\n\t\t\t<input type=\"search\" class=\"tenmile-help-search\" placeholder=\"Search the Help Center&hellip;\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tenmile-help-section\" data-section>\n\t\t\t\t\t\t<p class=\"tenmile-help-section-title\">Getting Started<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"do i need an account to listen to member radio? no \u2014 anyone can listen to member radio without an account. you&#039;ll need a free account to save tracks to favorites or report a track, and a paid membership to upload your own music.\">\n\t\t\t\t\t\t\t\t<summary>Do I need an account to listen to Member Radio?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\">No \u2014 anyone can listen to Member Radio without an account. You&#8217;ll need a free account to save tracks to Favorites or report a track, and a paid membership to upload your own music.<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how do i become a member? click sign up in the footer or visit the membership page. membership is $10\/month and\r\nunlocks uploading your own tracks, an artist profile page, and the ability to save and\r\nreport tracks.\">\n\t\t\t\t\t\t\t\t<summary>How do I become a member?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Click Sign Up in the footer or visit the membership page. Membership is $10\/month and<br \/>\nunlocks uploading your own tracks, an artist profile page, and the ability to save and<br \/>\nreport tracks.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how do i create an account? click log in in the footer, then look for the sign-up option on that page. you&#039;ll need an email address and a password. creating an account is free \u2014 you only pay once you choose to become a member.\">\n\t\t\t\t\t\t\t\t<summary>How do I create an account?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p data-lfile-container=\"e6b30b7e-f03f-4475-8fb5-daac78fadbe6\" data-pm-slice=\"1 1 []\">Click <strong>Log In<\/strong> in the footer, then look for the sign-up option on that page. You&#8217;ll need an email address and a password. Creating an account is free \u2014 you only pay once you choose to become a member.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how do i log out? click log out in the footer menu. you&#039;ll need to log back in to access your uploads, favorites, or profile.\">\n\t\t\t\t\t\t\t\t<summary>How do I log out?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Click Log Out in the footer menu. You&#8217;ll need to log back in to access your uploads, favorites, or profile.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"what&#8217;s included with membership? as a paying member, you can upload your own audio tracks, get your own public artist profile page to share, add a bio, avatar, and donation link, and everything a free account can already do (listening, saving favorites, reporting tracks).\">\n\t\t\t\t\t\t\t\t<summary>What&#8217;s included with membership?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>As a paying member, you can upload your own audio tracks, get your own public artist profile page to share, add a bio, avatar, and donation link, and everything a free account can already do (listening, saving favorites, reporting tracks).<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tenmile-help-section\" data-section>\n\t\t\t\t\t\t<p class=\"tenmile-help-section-title\">Membership &amp; Billing<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how do i cancel my membership? you can cancel anytime from your membership account page. canceling stops future\r\nbilling; you&#039;ll keep access through the end of your current billing period.\">\n\t\t\t\t\t\t\t\t<summary>How do I cancel my membership?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>You can cancel anytime from your membership account page. Canceling stops future<br \/>\nbilling; you&#8217;ll keep access through the end of your current billing period.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how do i update my payment method? visit your membership account page (under membership &amp; billing in your account area)\r\nto update your card on file. if you can&#039;t find this page, use the contact support option and\r\nwe&#039;ll point you to it.\">\n\t\t\t\t\t\t\t\t<summary>How do I update my payment method?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Visit your membership account page (under Membership &amp; Billing in your account area)<br \/>\nto update your card on file. If you can&#8217;t find this page, use the Contact Support option and<br \/>\nwe&#8217;ll point you to it.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how much does membership cost? membership is $10\/month, billed through our secure payment processor.\">\n\t\t\t\t\t\t\t\t<summary>How much does membership cost?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Membership is $10\/month, billed through our secure payment processor.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"is there a free trial? there is currently no free trial \u2014 membership starts billing right away when you sign up.\r\nyou can always listen to member radio and browse artist profiles for free without a\r\nmembership.\">\n\t\t\t\t\t\t\t\t<summary>Is there a free trial?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>There is currently no free trial \u2014 membership starts billing right away when you sign up.<br \/>\nYou can always listen to Member Radio and browse artist profiles for free without a<br \/>\nmembership.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"what happens to my tracks if i cancel? your uploaded tracks are automatically unpublished (hidden from member radio) when\r\nyour membership ends \u2014 they are not deleted. if you resubscribe, they automatically go\r\nlive again exactly as they were.\">\n\t\t\t\t\t\t\t\t<summary>What happens to my tracks if I cancel?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Your uploaded tracks are automatically unpublished (hidden from Member Radio) when<br \/>\nyour membership ends \u2014 they are not deleted. If you resubscribe, they automatically go<br \/>\nlive again exactly as they were.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tenmile-help-section\" data-section>\n\t\t\t\t\t\t<p class=\"tenmile-help-section-title\">Uploading Music<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"can i upload a podcast, comedy bit, or something that isn&#8217;t music? yes \u2014 when uploading, choose the category that fits best: music, podcast, comedy,\r\ninfluencer, business spotlight, news, sports, religion, politics, or other.\">\n\t\t\t\t\t\t\t\t<summary>Can I upload a podcast, comedy bit, or something that isn&#8217;t music?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Yes \u2014 when uploading, choose the category that fits best: Music, Podcast, Comedy,<br \/>\nInfluencer, Business Spotlight, News, Sports, Religion, Politics, or Other.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how do i delete a track i uploaded? go to my tracks in the footer menu. each of your uploaded tracks has a delete button.\r\nthis is permanent and can&#039;t be undone, so double check before confirming.\">\n\t\t\t\t\t\t\t\t<summary>How do I delete a track I uploaded?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Go to My Tracks in the footer menu. Each of your uploaded tracks has a Delete button.<br \/>\nThis is permanent and can&#8217;t be undone, so double check before confirming.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how do i edit my bio, avatar, donation link, or website link? these are all edited on the upload audio page, above the upload form. your bio can be up\r\nto 300 characters. changes save the next time you submit the form.\">\n\t\t\t\t\t\t\t\t<summary>How do I edit my bio, avatar, donation link, or website link?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>These are all edited on the Upload Audio page, above the upload form. Your bio can be up<br \/>\nto 300 characters. Changes save the next time you submit the form.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how do i upload a track? go to upload audio in the footer menu (you&#039;ll need an active membership). choose a title,\r\npick a category, select your audio file, and optionally add a cover image. check the box\r\nconfirming it&#039;s your original content or that you have the rights to upload it, then submit.\">\n\t\t\t\t\t\t\t\t<summary>How do I upload a track?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Go to Upload Audio in the footer menu (you&#8217;ll need an active membership). Choose a title,<br \/>\npick a category, select your audio file, and optionally add a cover image. Check the box<br \/>\nconfirming it&#8217;s your original content or that you have the rights to upload it, then submit.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"what file types and sizes are supported? audio files: mp3, wav, or m4a, up to 20mb. cover images and avatars: jpg, png, or webp, up\r\nto 5mb each.\">\n\t\t\t\t\t\t\t\t<summary>What file types and sizes are supported?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Audio files: mp3, wav, or m4a, up to 20MB. Cover images and avatars: jpg, png, or webp, up<br \/>\nto 5MB each.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"why isn&#8217;t my track showing up on member radio? a few possibilities: your membership may have lapsed (tracks are automatically hidden,\r\nnot deleted, when membership ends \u2014 resubscribing brings them right back), or the\r\ntrack may have been hidden pending a moderation review. use contact support if you&#039;re\r\nnot sure which applies to you.\">\n\t\t\t\t\t\t\t\t<summary>Why isn&#8217;t my track showing up on Member Radio?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>A few possibilities: your membership may have lapsed (tracks are automatically hidden,<br \/>\nnot deleted, when membership ends \u2014 resubscribing brings them right back), or the<br \/>\ntrack may have been hidden pending a moderation review. Use Contact Support if you&#8217;re<br \/>\nnot sure which applies to you.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tenmile-help-section\" data-section>\n\t\t\t\t\t\t<p class=\"tenmile-help-section-title\">Member Radio<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how do i filter tracks by category? use the filter by category dropdown above the player to narrow down to one category, or\r\nchoose &quot;all categories&quot; to see everything.\">\n\t\t\t\t\t\t\t\t<summary>How do I filter tracks by category?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Use the Filter by category dropdown above the player to narrow down to one category, or<br \/>\nchoose &#8220;All Categories&#8221; to see everything.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how do i report a track? click the report button in the player controls. you&#039;ll need to be logged in. reporting hides\r\nthat track from your own view immediately, and our team reviews reported content.\">\n\t\t\t\t\t\t\t\t<summary>How do I report a track?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Click the Report button in the player controls. You&#8217;ll need to be logged in. Reporting hides<br \/>\nthat track from your own view immediately, and our team reviews reported content.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how do i save a track to my favorites? click the save button in the player controls while a track is loaded. you&#039;ll need to be\r\nlogged in. find all your saved tracks anytime on the favorites page.\">\n\t\t\t\t\t\t\t\t<summary>How do I save a track to my Favorites?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Click the Save button in the player controls while a track is loaded. You&#8217;ll need to be<br \/>\nlogged in. Find all your saved tracks anytime on the Favorites page.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how do i search for a specific track or artist? use the search tracks box next to the category filter \u2014 it searches by both track title and\r\nartist name as you type.\">\n\t\t\t\t\t\t\t\t<summary>How do I search for a specific track or artist?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Use the Search tracks box next to the category filter \u2014 it searches by both track title and<br \/>\nartist name as you type.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"what do the play counts mean? each track shows how many times it&#039;s been played by listeners across the site \u2014 it&#039;s a\r\nsimple way to see what&#039;s resonating with the community\">\n\t\t\t\t\t\t\t\t<summary>What do the play counts mean?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Each track shows how many times it&#8217;s been played by listeners across the site \u2014 it&#8217;s a<br \/>\nsimple way to see what&#8217;s resonating with the community<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"what is member radio? member radio is where you can listen to tracks uploaded by 10mile.com members \u2014 filter\r\nby category, search by title or artist, and discover what the community is sharing.\">\n\t\t\t\t\t\t\t\t<summary>What is Member Radio?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Member Radio is where you can listen to tracks uploaded by 10mile.com members \u2014 filter<br \/>\nby category, search by title or artist, and discover what the community is sharing.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tenmile-help-section\" data-section>\n\t\t\t\t\t\t<p class=\"tenmile-help-section-title\">Artist Profiles<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"can i browse other artists? yes \u2014 visit the artist directory to see every member with published tracks, and click\r\nthrough to any profile that catches your interest.\">\n\t\t\t\t\t\t\t\t<summary>Can I browse other artists?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Yes \u2014 visit the Artist Directory to see every member with published tracks, and click<br \/>\nthrough to any profile that catches your interest.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"can i see how many plays my tracks have? yes \u2014 play counts are visible to everyone next to each track, including on your own profile\r\npage.\">\n\t\t\t\t\t\t\t\t<summary>Can I see how many plays my tracks have?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Yes \u2014 play counts are visible to everyone next to each track, including on your own profile<br \/>\npage.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how do i add a donation link to my profile? on the upload audio page, enter your cash app, venmo, or other donation link in the\r\ndonation link field. it will appear as a support \/ donate button on your public profile.\">\n\t\t\t\t\t\t\t\t<summary>How do I add a donation link to my profile?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>On the Upload Audio page, enter your Cash App, Venmo, or other donation link in the<br \/>\nDonation Link field. It will appear as a Support \/ Donate button on your public profile.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how do i find my profile link? your profile link is shown on the upload audio page, or you can click profile in the footer\r\nmenu while logged in.\">\n\t\t\t\t\t\t\t\t<summary>How do I find my profile link?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Your profile link is shown on the Upload Audio page, or you can click Profile in the footer<br \/>\nmenu while logged in.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"what is my artist profile page? every member gets a public page at 10mile.com\/member\/artist\/your-username\/ showing\r\nyour avatar, bio, links, and all your published tracks in one place \u2014 great for sharing on\r\nsocial media.\">\n\t\t\t\t\t\t\t\t<summary>What is my artist profile page?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Every member gets a public page at 10mile.com\/member\/artist\/your-username\/ showing<br \/>\nyour avatar, bio, links, and all your published tracks in one place \u2014 great for sharing on<br \/>\nsocial media.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tenmile-help-section\" data-section>\n\t\t\t\t\t\t<p class=\"tenmile-help-section-title\">Account &amp; Technical Support<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"how do i contact support? use the contact support option in the footer or help center. include as much detail as\r\nyou can (what page you were on, what you were trying to do, any error message) so we\r\ncan help quickly.\">\n\t\t\t\t\t\t\t\t<summary>How do I contact support?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Use the Contact Support option in the footer or Help Center. Include as much detail as<br \/>\nyou can (what page you were on, what you were trying to do, any error message) so we<br \/>\ncan help quickly.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"i forgot my password \u2014 what do i do? on the log in page, look for a &quot;forgot password?&quot; link, which will email you a reset link. if\r\nyou don&#039;t see one or it doesn&#039;t work, use contact support.\">\n\t\t\t\t\t\t\t\t<summary>I forgot my password \u2014 what do I do?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>On the Log In page, look for a &#8220;Forgot password?&#8221; link, which will email you a reset link. If<br \/>\nyou don&#8217;t see one or it doesn&#8217;t work, use Contact Support.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"i uploaded a file but got an error \u2014 what does it mean? error messages explain what went wrong (file too large, wrong file type, missing required\r\nfield, etc.) right where you submitted the form. if you&#039;re unsure how to fix it, reach out\r\nthrough contact support.\">\n\t\t\t\t\t\t\t\t<summary>I uploaded a file but got an error \u2014 what does it mean?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Error messages explain what went wrong (file too large, wrong file type, missing required<br \/>\nfield, etc.) right where you submitted the form. If you&#8217;re unsure how to fix it, reach out<br \/>\nthrough Contact Support.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"is my payment information secure? yes \u2014 payments are processed through our payment provider; 10mile.com does not store\r\nyour card number directly.\">\n\t\t\t\t\t\t\t\t<summary>Is my payment information secure?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>Yes \u2014 payments are processed through our payment provider; 10mile.com does not store<br \/>\nyour card number directly.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<details class=\"tenmile-help-article\" data-search=\"the audio player isn&#8217;t working \u2014 what should i check? first, check your device&#039;s volume and make sure you&#039;ve clicked play (some browsers\r\nblock audio until you interact with the page). if a specific track won&#039;t load, try a different\r\ntrack to see if it&#039;s an issue with that one file or something broader, then contact support\r\nwith details.\">\n\t\t\t\t\t\t\t\t<summary>The audio player isn&#8217;t working \u2014 what should I check?<\/summary>\n\t\t\t\t\t\t\t\t<div class=\"tenmile-help-article-body\"><p>First, check your device&#8217;s volume and make sure you&#8217;ve clicked Play (some browsers<br \/>\nblock audio until you interact with the page). If a specific track won&#8217;t load, try a different<br \/>\ntrack to see if it&#8217;s an issue with that one file or something broader, then contact support<br \/>\nwith details.<\/p>\n<\/div>\n\t\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t<script>\n\t\t( function () {\n\t\t\tdocument.addEventListener( 'input', function ( e ) {\n\t\t\t\tif ( ! e.target.classList.contains( 'tenmile-help-search' ) ) {\n\t\t\t\t\treturn;\n\t\t\t\t}\n\t\t\t\tvar root = e.target.closest( '.tenmile-help-center' );\n\t\t\t\tvar q = e.target.value.trim().toLowerCase();\n\t\t\t\tvar sections = root.querySelectorAll( '[data-section]' );\n\t\t\t\tsections.forEach( function ( section ) {\n\t\t\t\t\tvar visibleCount = 0;\n\t\t\t\t\tvar items = section.querySelectorAll( '.tenmile-help-article' );\n\t\t\t\t\titems.forEach( function ( item ) {\n\t\t\t\t\t\tvar match = ! q || item.getAttribute( 'data-search' ).indexOf( q ) !== -1;\n\t\t\t\t\t\titem.style.display = match ? 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